PRIVACY POLICY

Last updated: April 2026

Pitstop (“we”, “our”) values your privacy. This policy explains what we collect, why, and how we protect it.

Information We Collect

• Contact details: name, email, phone, shipping/billing address
• Order history and product preferences
• Payment metadata (processed by Shiprocket Checkout / payment partners — we never store full card numbers)
• Device, browser, and usage analytics (cookies, pixel)

How We Use It

• Fulfil and track orders
• Process refunds and customer support requests
• Send order updates and (with consent) marketing emails
• Improve site performance and detect fraud

Sharing

We share data only with vendors required to operate the store: Shiprocket (shipping + checkout), Turso (database), UploadThing (image hosting), email/SMS providers, and analytics tools. Each is bound by their own privacy commitments.

Cookies

We use cookies for cart persistence, session management, and analytics. You can disable cookies in your browser; the site will continue to function but personalisation may be limited.

Your Rights

• Request a copy of your data
• Request correction or deletion
• Opt out of marketing emails (unsubscribe link in every email)

Contact pitstop.co.in@gmail.com for any of the above.

Security

Data is stored on encrypted databases. Payments run on PCI-DSS compliant gateways. Despite best efforts, no system is 100% secure — please use a strong password and avoid sharing login info.

Children

The service is not intended for users under 16.